YokoNex Privacy Policy

Last Updated: May 13, 2026 | Effective Date: May 13, 2026

Introduction

Shenzhen Yisheng Technology Co., Ltd. (深圳市宜晟科技有限公司, hereinafter "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy applies to the "YokoNex" application ("App"), an intimate wellness platform that connects users with smart personal devices via Bluetooth, and related services provided by our company.

By using YokoNex, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our App.

YokoNex is intended for users aged 18 and older only.

1. Information We Collect

1.1 Account Information

When you register, we collect:

Phone number or email address
Username and password
Profile information (gender, date of birth, profile photo)

1.2 Device Information

We may collect:

Device model and operating system version
Unique device identifiers
Network type, connection status, and IP address
Wi-Fi network state information
Bluetooth device connection data (for connecting to YokoNex smart personal devices)

1.3 Usage Information

App usage logs and interaction data
Content you post in the community
Search queries and browsing history within the App

1.4 Location Information

With your permission, we collect approximate location data to provide the device distance display feature and Bluetooth device connectivity. You can disable location access in your device settings at any time.

1.5 Media and Communication

With your permission, we may access:

Camera (for profile photos and sharing images)
Microphone (for voice messages and voice calls)
Photo library (for uploading and sharing images and videos)

1.6 Technical and Operational Data

To ensure reliable service, we automatically collect:

App crash logs and performance data
Notification delivery status
Audio playback settings within the App

2. How We Use Your Information

We use the collected information to:

Create and manage your account
Provide core app features including smart device connectivity, community interaction, and messaging
Improve and personalize your experience
Ensure security and prevent fraud
Communicate with you about updates and support
Comply with legal obligations

3. Device Permissions

Permission	Purpose	Required
Internet	Core network communication for all features	Yes
Network State	Detect network availability and type	Yes
Wi-Fi State	Check Wi-Fi connection for optimal performance	Yes
Bluetooth	Connect to and interact with YokoNex smart devices	Yes (for device features)
Location	Bluetooth device scanning & distance display	Yes (for device features)
Camera	Take photos for profile, sharing, and video calls	Optional
Microphone	Voice messages and voice/video calls	Optional
Photo Library	Upload and save images and videos	Optional
Storage	Cache data and save downloaded files	Optional
Notifications	Push notifications for messages and updates	Optional
Foreground Service	Maintain device connection and media playback in background	Yes (for device control)
Vibration	Notification alerts	Optional
Wake Lock	Keep device connection active during use	Yes (for device control)
Audio Settings	Adjust audio output during media playback	Optional
Flashlight	Device flashlight control feature	Optional

You can manage these permissions at any time through your device settings. Denying optional permissions will not affect core functionality.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

With your consent - When you explicitly agree to share
Service providers - Trusted partners who assist in operating our services (e.g., cloud hosting, analytics), bound by strict data protection agreements
Legal requirements - When required by law, regulation, or legal process
Safety - To protect the rights, safety, or property of our users or the public

5. Data Security

We implement industry-standard security measures to protect your information:

HTTPS encryption for all data transmission
Encrypted storage for sensitive personal data
Access controls and authorization mechanisms
Regular security audits and monitoring
Cloud security services including firewall, DDoS protection, and intrusion detection

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

7. Your Rights

You have the right to:

Access your personal information through your profile settings
Correct inaccurate information in your profile
Delete your personal data or account
Withdraw consent for data processing by adjusting device permissions
Request data portability where applicable

To delete your account: Go to Me > Account & Security > Delete Account.

8. Children's Privacy

YokoNex is strictly for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we discover that a minor has registered, we will immediately delete their account and associated data.

9. International Data Transfers

Your information may be stored and processed in servers located in different regions. We ensure appropriate safeguards are in place for any cross-border data transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or via email. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company: Shenzhen Yisheng Technology Co., Ltd. (深圳市宜晟科技有限公司)

Email: yokonexglobal@gmail.com

In-App: Me > Customer Service

We will respond to your inquiry within 15 business days.